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CommercialTribe September 2014 Product Updates

Posted by Gavin Matthews on 9/22/14 11:16 AM

CommercialTribe is constantly updating and building upon our social sales learning platform. In September, we worked toward one major goal: make CommercialTribe better, faster, and stronger! As part of the upgrade, we're proud to announce CommercialTribe 2.0!

The backend of the system is now powered by a more robust stack that can handle many users, roles, and operations. We've achieved a 99.2% overall uptime by continually optimizing and adapting our stack. On our servers, rather than focusing on a single-source approach, CommercialTribe spread its video and recording servers across the globe, offering strong capabilities worldwide. No matter where your team trains, CommercialTribe can reliably process and deliver your content, 24/7.


Global Video and Recording Coverage, September 2014 Global Video and Recording Coverage, September 2014


CommercialTribe now has a more clean and functional UI, focused around helping reps and managers better create and share. The 2.0 version increases the functionality of scenario and practice features, with a better layout and a new CMS toolset that more naturally and easily pairs slideshow content with recording. Reps practice in a space that feels like a live pitch, increasing retention and focus.


Screen Shot 2014-09-18 at 1.10.03 PM CommercialTribe 2.0!

Organization is not overlooked in 2.0. In fact, CommercialTribe's new platform introduces total control of your integration, through the Admin role. Admins can set up scenarios, manage users, work with content and all videos, and serve as the overall manager for your CommercialTribe solution. Most importantly, Admins can create and edit Activities, offering an easy way to control the details of your play.

Coming soon in CommercialTribe are tools to help increase interactivity and rep time in training. Currently, 2.0 includes the beginning elements of our achievement and gamification platform. Reps completing certifications and scenarios have the chance to earn badges or other rewards, encouraging more practice and time spent learning. All roles will soon see the relaunched notification system, adding helpful updates and alerts on content and users. Matching the added Admin roles will be a robust and adaptive reporting system, giving you access to user metrics and content statistics.

About the Author

Gavin Matthews

Gavin Matthews is a CommercialTribe Product Owner and Director of Enterprise Integration. Previously, he worked in sales and marketing across leading startups, including Tidal Labs and Genius. Gavin is an avid fan of Colorado and can most often be found in the mountains.

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Topics: Product Development

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